Frequently Asked Questions
Q1: What are the available shipping methods?
A: We support various shipping methods including sea freight, air freight, land transportation, and international express services.
Q2: What payment methods do you accept?
A: We support T/T, Western Union, cash payments, and Trade Assurance.
Q3: What is the typical delivery timeframe?
A: Delivery usually occurs within 25 days after the deposit is received. Please contact us to confirm specific schedules.
Q4: Is there a Minimum Order Quantity (MOQ)?
A: Sample purchases are available. The standard MOQ is 5 sets for both strength and cardio machines.
Q5: How is the after-sales service handled?
A: We provide free replacement components for damaged parts during the warranty period within 24 hours of notification.
Q6: Do you provide assembly assistance?
A: Yes, we provide detailed installation instructions and numbered labels to assist you in assembling the equipment easily.