Q1: What materials are used, and can they pass chemical tests?
A: We use various levels of materials. Our new materials are designed to pass chemical tests based on specific market requirements.
Q2: What is the standard packaging? Can we customize it?
A: Standard packaging consists of polybags with export cartons. We also support custom designs like color boxes according to client specifications.
Q3: What are the payment terms?
A: Our standard payment term is 30% advance and 70% balance upon receipt of the bill of lading copy.
Q4: What is the typical lead time for production?
A: Existing samples take 2-3 days, customized samples 7-12 days, and mass production typically takes 25-30 days.
Q5: How do you handle product warranties or faulty items?
A: We offer a 1-2 year warranty. Our products maintain a defective rate of less than 0.2%. During the warranty period, we provide replacement parts for any faulty items.
Q6: What logo techniques do you offer?
A: We offer silk screen printing, embossing/debossing, and laser etching. Silk screen and embossing are the most popular choices among our clients.
Carpe fitness
