Frequently Asked Questions
Q1: Can you support custom industrial design for the tablet?
A1: Yes, we can customize ID (Industrial Design) and MD (Mechanical Design) based on your reference and specific usage scenarios.
Q2: Do you support software development for the devices?
A2: We specialize in system and driver-level development. Application-level development is typically handled by the client or a third-party developer.
Q3: Which operating systems do you support?
A3: We support custom OS development based on Android, Windows, Linux, and Ubuntu.
Q4: Is it possible to order tablets without a battery?
A4: Yes, we can provide tablets without batteries or cameras, and add specialized interfaces like POE, DC IN, or HDMI for specific needs.
Q5: Do you provide customization for accessories?
A5: Yes, we offer custom smart covers, docking stations, magnetic back clips, wall mounts, and stylus pens.
Q6: What is the standard warranty for ODM products?
A6: We provide a standard 1-year warranty, which can be extended to 2 years or more upon request.
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